1. What Book My Deed is & What it is not?
Book My Deed is an organization which is incepted with a mission to smoothen the complex &
time-consuming government process of housing rental registration. Book My Deed is not an agent or
broker, so no recurring charges or commission will be levied upon end-user of our product or service
bearer. Book My Deed is founded with service-oriented architecture funded by its own product which
will serve an users. Book My Deed does not provide any help for lease related affairs, it only
assist in leave & license registration agreement
Book My Deed advises to its users that they should consult an advocate or solicitor before entering
into any agreement.
2.Book My Deed hereby presents its responsibilities & non-responsibilities.
Book My Deed is responsible for:
Reducing the complexity in time-consuming government process of housing rental registration.
Security of your personal data
Home delivery of Leave & license agreement
Legal advice
Providing customer support
Helpful points about leave and license agreement
Book My Deed is not responsible for:
Any disputed property
Any delay in appointments scheduled by Registration offices.
Incorrect data submission by end-user
3. End-users are required to furnish following details at the time of registration through our
web application-
Respective names, contact numbers, email_id’s
Current addresses of respective authority, address of renting property
Leave and License period, other relative terms & conditions
Rent details and refundable or non-refundable deposits details.
Finally, making an appropriate payment.
Failing to do so, their registration with us will not get completed.
4.Cancellation & Refund Policy
1. Cancellation before Govt. Fees payment and Biometric Verification :
If you have made payment for your upcoming rent agreement but need to cancel it before our team
visits you for biometric verification and before we made a Govt. fees, in that case you are eligible
for a full refund. Refunds will be processed from our side within 3 working days of your
cancellation request.
2. Cancellation after Biometric Verification :
We understand that circumstances may change, and you may decide not to proceed with the registration
of your rent agreement after undergoing the biometric verification process but before document
submission. In such cases, refunds are not applicable. However, we will provide you with the
necessary documentation, including your stamp and registration challan copy, enabling you to proceed
with the registration at a later time, either through our services or with any other service
provider. Please note that the challan has a validity period of four months from its date of
issuance. Should you decide to proceed with us, you will only need to pay the visit fee.
3. Cancellation before Govt. Fees payment but after Biometric Verification:
In the event that you need to cancel your appointment after paying the government fees, you will be
responsible for arranging the refund of the Govt. fees. This may involve a physical visit to the
Pune IGR department. Refunds for cancelled appointments will not be facilitated by
www.bookmydeed.com however we will refund our service fee within 3 working days.
4. Please note that the refund policy is subject to change without prior notice. We
advise you to review this policy regularly for any updates or amendments
5.Communication Policy
a. By accepting the terms and conditions the customer accepts that Book My Deed may send the alerts to
the mobile phone number provided by the customer while registering for the service or to any such number
replaced and informed by the customer. The customer acknowledges that the alerts will be received only
if the mobile phone is in ‘On’ mode to receive the SMS. If the mobile phone is in ‘off’’ mode then the
customer may not get / get after delay any alerts sent during such period.
b. Book My Deed will make best efforts to provide the service and it shall be deemed that the customer
shall have received the information sent from Book My Deed as an alert on the mobile phone number
provided during the course of registration with our interface and Book My Deed shall not be under any
obligation to confirm the authenticity of the person(s) receiving the alert. The customer cannot hold
Book My Deed liable for non-availability of the service in any manner whatsoever.
c. The customer acknowledges that the SMS service provided by Book My Deed is an additional facility
provided for the customer’s convenience and that it may be susceptible to error, omission and/ or
inaccuracy. In the event the customer observes any error in the information provided in the alert, Book
My Deed shall be immediately informed about the same by the customer and Book My Deed will make best
possible efforts to rectify the error as early as possible. The customer shall not hold Book My Deed
liable for any loss, damages, claim, expense including legal cost that may be incurred/ suffered by the
customer on account of the SMS facility.
d. The customer acknowledges that the clarity, readability, accuracy, and promptness of providing the
service depend on many factors including the infrastructure, connectivity of the service provider. Book
My Deed shall not be responsible for any non-delivery, delayed delivery or distortion of the alert in
any way whatsoever.
e. The customer agrees to indemnify and hold harmless Book My Deed as an organization and the SMS
service provider including its officials from any damages, claims, demands, proceedings, loss, cost,
charges and expenses whatsoever including legal charges.
f. By accepting the terms and conditions the customer acknowledges and agrees that Book My Deed may call
the mobile phone number provided by the customer while registering for the service or to any such number
replaced and informed by the customer, for the purpose of collecting feedback from the customer
regarding their experience.
g. Grievances and claims related to Book My Deed service or product should be reported to Book My Deed
support team as soon as possible.
7. PAYMENT POLICY According to the recent update by IGR Department, we have to pay govt.
fees first then only we can process for bio metric for your rent agreement.
To ensure a smooth process for your rent agreement’s biometric processing, we kindly request that you
adhere to the following updated payment policy, as per the recent update by the IGR Department:
1. It is mandatory to book an appointment at least one day in advance.
• Government fees must be paid at the time of booking the appointment.
• The remaining amount should be paid during the biometric process.
• In the event that you cancel your agreement after paying the government fees, you will be responsible
for arranging the refund of the fees, which may involve a physical visit to the Pune IGR department.
Your cooperation in adhering to these guidelines will greatly contribute to the efficiency of the
process. Thank you for your understanding and assistance.
CHARGES WITH DESCRIPTION :
1 Government Stamp Duty : (To Govt.) (As per govt. stamp duty calculator)
2 Government Registration Charges : (To Govt.) 500/1000 (Rural / Urban)
3 Govt. DHC (Document Handling Charges To Govt) : 300
4 Professional Fees : 1000
5 Extra Visit Charges : 500
6 Extra Visit Within Same City 500
7 Extra Visit Within Maharashtra 1000
8 Extra Visit Outside Maharashtra 1500
9 Remote Assistance With Device Within India 2500
10 Remote Assistance Without Device Out Of India 4000
11 Tenant Verification 100
12 Delivery Charges (Standard Delivery) --
DISCOUNT (Call Customer Service) : +91 983 300 4439
8. Door-step service charges are within a defined circle based on the distance from Book My
Deed's offices. Beyond a fixed defined distance it is charged maximum of Rs. 500/- extra. The
information about the distance is available on customer support number.
9. The party of First part further makes it clear that as a company it does not provide any
witness for registration. It always recommends that the witness needs to be of either licensor's or
licensee's acquaintance. However, if there are practical difficulties for customers in finding a witness
the Book My Deed executive that meets the customer at doorstep may help in finding one. It may be noted
that in case if anybody charges any services for witness, the same are not paid to Book My Deed, as a
company.